Free guide

Build, buy or managed? How to replace manual work with software.

For owners and managers who run an important process on spreadsheets, email, paper or an aging internal tool. It lays out your options in plain language, so you can make the right call.

What's inside

• When manual work is worth replacing

  The signs a process has outgrown spreadsheets, email and paper, and why to start with one process.

• Build, buy or managed

  An off-the-shelf product, a custom build, or a managed app: when each fits, and when we are not the right answer.

• Cost, ownership and the first step

  What drives cost, who owns the code and the data, a fixed-price first step, and questions to ask any vendor.